Resolution Channels
Choose the direct path required for your infrastructure setup or node connection.
Real-time
Dispatch
Repository
24/7 Live Operator Chat
Priority Ticket Dispatch
WireGuard Config Docs
Median response times under 60 seconds with direct escalation to network engineers.
Submit device telemetry and gateway logs for custom peering inquiries and node troubleshooting.
Complete configuration repository covering router profiles, OpenVPN fallbacks, and pfSense gateway setups.
Secure Dispatch
Submit a technical diagnostic ticket
Provide your client device OS, affected gateway node, and exact technical questions for immediate routing to our engineering desk.